Hey it's Wayne Yap here, accidental owner of Kosme Aesthetics.
I got into the beauty industry because I was extremely frustrated by the state of it... the dirty tactics other aesthetic salons and clinics deploy... the hard-selling... the over-promises...
How could it be so hard for people to find beauty services such as acne facials without getting cheated or hard-sold? Why can't there be places that just do business in a clean and ethical way?
People like you and me don't want to spend 30min extra every session in the consultation room being told we need to purchase more services... When we already bought a 10-session package for $2888...
...So we decided to go against the industry with a new payment model that has no packages and therefore no hard-selling.
Our Full-Service Treatments are 60min. No surprise top-ups, add-ons, purchase of ampoule, etc. Everything is included.
Kosme Aesthetics Full-Service Radiofrequency Facial Treatment Process:
Why it's $150 and not $28: This is not as cheap as the other $28 trials where they can lose money on the first treatment to sell you big packages. We do none of that. Because of our location right above Somerset MRT and paying above market rate to attract and keep our happy therapists, we can deliver quality treatments to you.
Yes. If not, we 110% of what you paid, so of course, we're going to make it work for you (even if you tried other places and didn't see results).
If there's a single reason we exist as a business, it's our good vs evil mission. We're here to provide an option for people that don't believe in hard-selling. Our $150 - $250 price range isn't suitable for everybody, but people love us because they save time and energy NOT being in the consultation room for hours...
As Terence and Dawn put it... "No package, how to hard sell?"
Because we want more people to give our services a try. The more people that experience this "no packages & no hard-selling" model, the more we can accomplish our good vs evil mission.
Which is to make hard-selling and big packages a thing of the past. (Of course, we hope you like our services enough that you become a regular)
When we don't sell packages, we must continuously improve our facial treatments so that our clients keep coming back... We're not "trapping you" and so we must do a good job.
Here's what others say...
P.S. Booking a facial with us means you can just enjoy your treatment and actually help reduce the appearance of wrinkles and fine lines on your face, instead of getting locked in the room every session asking you to top-up or change your package. Our facials are 100% stress-free :)